Technical Support
Reliable, responsive support for CXAIR to keep your analytics running smoothly.
Connexica’s Technical Support service ensures your CXAIR platform continues to perform at its best. Our experienced support team is on hand to resolve issues, provide guidance and help you maintain a stable, high-performing analytics environment.
Expert Engineers on hand
Ask our customers what sets Connexica apart and they’ll tell you the same thing every time: our support is exceptional. Our expert engineers, trainers, and consultants are always on hand to help — whether you need a quick answer, strategic guidance, or comprehensive ongoing support.
What we support
Every Connexica deployment includes 2nd and 3rd line technical support as standard. This gives you unlimited access to our support team to resolve technical queries and keep your deployment running smoothly and efficiently.
1st line support can be managed in-house or provided by Connexica as an optional service. Let our experts take care of all your application support needs — reducing internal training requirements and giving you complete peace of mind.
What Our Customers Say About Our Support Service
Phlexglobal
I would give gold stars for the levels of support, any problems are solved quickly and efficiently and the willingness to help solve any issues is great.
Peter McNaney
Chief Technology Officer
Swansea Building Society
The training and support Connexica give to us is second to none!
Chris Wright
Application Delivery Lead
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