At Connexica, delivering impactful data analytics is only half the equation - the other half is understanding the people and processes behind the numbers.
In this edition of our Employee Spotlight series, we sit down with Marc, Senior Consultant at Connexica, to discuss his day-to-day work with our building society clients, the real challenges of problem-solving in data analytics, and why the most effective solutions are rarely the most complicated.
What does your role involve?
Marc: It's a fairly broad remit! My background as a financial services analyst, combined with my consultancy role, means I look after Connexica's building society customers, helping turn their reporting and analytics needs into practical solutions.
From designing and building CXAIR reports and dashboards to coordinating projects and getting involved in website content and social media, no two days are quite the same.
Key takeaway: From understanding the need to delivering the solution.
What do you enjoy most about your role?
Marc: There's obviously satisfaction in solving complex data problems, but what I enjoy most is seeing the difference a solution makes to someone's working day.
Whether it's streamlining processes, uncovering valuable insights, or automating a report that once took days to compile, it's rewarding to give people more time to focus on what they do best.
Key takeaway: Less time compiling data. More time putting it to work.
What’s something people might not expect about your job?
Marc: It's as much about people as technology. Before building anything, there's the work of listening, asking the right questions, and understanding the problem in the context of the wider organisation.
Often, the biggest challenge isn't the technical build; it's figuring out what the customer really needs. And sometimes, they're not entirely sure themselves!
Key takeaway: The right questions come before the right solutions.
What’s one thing you’ve learned since joining Connexica?
Marc: Can I have two please?!
First, bigger and more elaborate doesn't necessarily mean better. The best solution is the one that meets the user's needs, not the one with the most bells and whistles.
Second, there's often far more insight hidden in an organisation's data than it realises. Sometimes, it's not just about having the data, but knowing what questions to ask, and until you see what's possible, you don't know what you might be missing!
Key takeaway: Keep it simple. Think bigger about your data.
Putting Your Data to Work
Marc’s approach reflects our core mission at Connexica: turning raw, disparate information into actionable, everyday clarity. Whether you are looking to streamline regulatory reporting, automate operational workflows, or unlock deeper customer insights, our team is here to help.
To discover how Connexica’s solutions and our consultancy team can support your organisation get in touch directly.
