Course Duration: 1 day

This course is designed to give users an understanding of how to configure and maintain CXAIR and learn how to make their data available for searching, analysing and building reports.

Who Should Attend?

IT professionals who either need to understand how to manage the day to day operational processes of supporting a CXAIR installation or will be involved in the creation of new data sources and indexes for reporting and analysis.

Course Benefits

Upon completion of this course, attendees will be able to:

  • Understand the core concepts behind CXAIR
  • Understand the structure of a Search Engine
  • Build structured and unstructured Indexes
  • Union and amalgamate indexes and data sources
  • Apply best practices when selecting indexing methods
  • Setup users and access rights to CXAIR features
  • Create and enforce security restrictions around roles, responsibilities and data
  • Setup schedules for refreshing and maintaining indexes
  • Import and export indexes and reports
  • Run diagnostic checks to help resolve operational issues
  • Monitor usage levels

Course Content

The following topics will be covered during this course:

Introduction to CXAIR

  • Basic Overview of the CXAIR Architecture
  • How CXAIR is Different From Traditional Reporting Solutions
  • Core Concepts

Security and User Management

  • Authentication Types
  • Creating and Managing Users
  • Setting a Password Policy
  • Groups
  • Feature Security
  • Realm Security (row level)

Operational Management

  • Configuration Settings
  • Import and Export
  • Auditing Log and Usage Analysis
  • Backup Strategies

Trouble Shooting

  • Log Files
  • Tracing Root Causes
  • FAQs

Index Design and Creation

  • Basic index creation
  • Structuring Indexes with multiple data sources
  • Amalgamated index creation
  • Unstructured Index creation
  • Adding calculated logic to indexes

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