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Tipton & Coseley Building Society select CXAIR to form part of new digital strategy

Friday 25 May 2018

Connexica are pleased to announce that Tipton and Coseley Building Society have chosen CXAIR, Connexica’s Data Discovery Solution, to provide the society with their analytics and reporting.

Founded in 1901 Tipton & Coseley Building Society have four established branches spanning the Black Country and employ approximately 100 staff providing customers with financial advice and support. The society have never been afraid of modernisation and in 2017 the Society embarked on a new digital strategy designed to enhance customer experience and improve on current working practices.

CXAIR will form a part of this new digital strategy providing the society with the ability to self service their reporting and analytics. Connexica look forward to working with Tipton & Coseley Building Society on their vision.

Mark Fellows, Technical Services Manager at Tipton & Coseley Building Society said, ‘IT we’re inundated with MI requests and internal resource was becoming stretched. We selected a wide range of BI tools to trial and we gave our end users the choice of their preferred ‘Self Service’ solution. The fact they chose CXAIR speaks volumes. An excellent, powerful and user friendly solution which the users seem genuinely excited to use.’

Gary Luke, Managing Director at Connexica said, ‘This is a fantastic opportunity for us to work with Tipton and Coseley Building Society and we are delighted to form part of their digital strategy. It’s great to see organisation embrace new technologies to update outdated processes and systems. CXAIR is used at a number of other Building Societies who currently benefit from our search technology, highlighting the ease, speed and flexibility of our software and solutions.’

For further information regarding CXAIR and Connexica please contact sales@connexica.com