From Fragmented Data to Shared Insight: MSV Housing's Executive Director Writes for Inside Housing

We're proud to share that Matt Jones, Executive Director for Customers at Mosscare St Vincent's Housing (MSV), has written a comment piece for Inside Housing on MSV's data transformation journey with Connexica. In it, Matt reflects candidly on a challenge familiar to landlords across the sector: plenty of data, but not enough confidence — or time — to turn it into insight teams could actually use. He explains why MSV chose a delivery partnership over a big internal tech build, how starting with the basics of data integrity paved the way for stronger compliance dashboards and a clearer route to Statistical Data Return, and how risk-based, joined-up data is now helping neighbourhood teams get behind doors they might otherwise never have reached. As Matt puts it: "The value has not just been in producing insight, but in helping us understand what that insight means in practice."

The full piece is available to Inside Housing subscribers.

Get in touch with us to hear more about MSV's journey and how a similar approach could work for your organisation.